Goal Zero Reviews
Goal Zero Customer Reviews (10)
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About goalzero.com Prices and Cost?
Goal Zero offers a variety of products, including portable power stations, solar generators, and home backup systems. The Yeti Pro 4000 is available for $3,199.89 after a 20% discount. The Yeti Pro 8000 is priced at $5,399.89 after the same discount. The Yeti 1500X is available for $1,039.89 and the Yeti 1000X for $719.89. The Skylight is priced at $239.89 and the Tank Pro 4000 at $2,199.89. There are also solar generator bundles available, such as the Yeti 1000X + Boulder 100 BC Solar Generator for $819.89 and the Yeti 1500X + Boulder 200 BC Solar Generator for $1,549.79. The Yeti Pro 4000 + Nomad 400 Solar Generator is priced at $4,031.89. The Yeti Pro 4000 + (2) Nomad 400 Solar Generator is available for $4,983.89 and the Yeti Pro 4000 + (4) Nomad 400 Solar Generator for $6,299.95. The Boulder 100 Briefcase is priced at $239.89. Prices are subject to change and may vary. Please visit the official website for the most accurate and up-to-date information.
About goalzero.com Popular Products and Services?
Goal Zero offers a wide range of products and services. The popular ones include Portable Power Stations, Solar Generators, and Home Backup Systems. They have a new product line called Yeti Pro 4000 which offers more power, faster charging, a longer lifespan, and a stronger build than their previous generation products. They also have new compact and rugged power stations, namely the Yeti 300, Yeti 500, and Yeti 700. Recently, they announced the release of two new portable fridges, the Alta 50 and Alta 80. Goal Zero also offers a loyalty program where customers can earn Charge Points that add up to cash discounts on their next order. They often have sales, offering up to 20% off on select Power Stations, Solar Generators, Lights, and more. Their products are known for their build quality, technology, and features. They also offer a range of solar panels, power banks, and home energy storage solutions. Their best-selling metal power stations are designed to withstand the test of time. They have a U.S.-based, onsite Service Team that provides high levels of technical and customer support. They have been giving back to the community through disaster relief and powering homes and schools in at-risk communities for over 12 years. Their featured products include the Yeti PRO 4000, Yeti PRO 8000, Yeti 1500X, Yeti 1000X, Skylight, Tank Pro 4000, and various solar generators. They also offer the Boulder 100 Briefcase as part of their Spring Sale. Goal Zero's products are designed to improve your lifestyle with their portable power stations, solar generators, solar panels, power banks, and home energy storage solutions.
How can I contact Goal Zero's Service Team?
The Goal Zero Customer Service Solution Center is available for technical support, phone orders, and product support. The team can be reached via phone at 888-794-6250 and email at: support@goalzero.com. The Corporate Office Hours are M-F, 9AM - 5PM (MT). The address for pickup orders is Goal Zero Corporate Warehouse, 287 W 12300 S, Draper, UT 84020. The pickup hours are Monday to Thursday: 7:30am-4:30pm and Friday: 7:30am-11:00am. The Goal Zero Corporate Office is located at 12388 South 265 West, Draper, UT 84020, USA. Live Chat is also available during M-F, 9AM-5PM (MT). For additional information and support, please visit the FAQ page or join the community on the Goal Zero website.
About goalzero.com Payment Method?
Goal Zero offers financing options through Bread Pay™. This allows customers to pay for their purchases over time with affordable monthly plans. The rates are fair and there are no prepayment penalties. Customers can check their rate in seconds without leaving the site. The application process is easy and a decision is made in seconds with no obligation to buy. Checking the rate won't affect the customer's credit score. The data is safe and encrypted. In addition, Goal Zero has a rewards program where customers can earn Charge Points that add up to cash discounts on future orders. Charge Points can be earned through purchases, referrals, social media engagement, and more. Customers can refer a friend and get 5,000 Charge Points when they join. Plus, the referred friend gets $50 off their first purchase over $100. Customers can redeem their points when they checkout, with 100 points equating to $1.
What products does Goal Zero offer?
Goal Zero offers a wide range of products. These include Portable Power Stations, Solar Generators, Home Backup Systems, Solar Panels, and Power Banks. Some specific products include the Goal Zero Venture 75 Portable Charger Power Bank, the Goal Zero Lighthouse 600 Lantern & USB Power Hub, the Goal Zero Boulder 50 Solar Panel, and the Goal Zero Yeti Pro 4000 Solar Generator Kit. They also offer the Goal Zero Escape Towable Kit, the Goal Zero Nomad 200 Foldable Solar Panel, the Boulder 100, the Flip 24 Portable Power Bank, and the Goal Zero Yeti 500X Portable Power Station. The Yeti 3000X + Ranger 300 BC Solar Generator is another product they offer. These products are designed to provide power solutions for various needs, from home backup systems to portable power stations and more.
goalzero.com Return Policy?
Goal Zero offers a 30-day money back guarantee. This applies only to products purchased directly from Goal Zero. For purchases made elsewhere, the retailer's return policy should be followed. The warranty for Goal Zero products is up to 5 years, with an exception for all Lead Acid Batteries (Yeti 400, Yeti 150, and Yeti Tank) and Open Box products, which have a warranty of 6 months. Open box products are not eligible for the 30-day money back guarantee. All sales of these items are final.
For returns of Goal Zero Yeti Power Stations containing lithium batteries, these will be handled through their Customer Solutions Center in Salt Lake City. For all other returns, the customer should contact their Customer Service and Support Team. Once the return is authorized, the product should be sent to their returns address in Draper, Utah, USA. Refunds are processed within 5-7 business days after receipt of the product.
Regarding shipping, all ground orders placed by 1:00pm MST Monday - Friday will ship from their warehouse within 36 hours. Delivery data is an estimate and not guaranteed with USPS. For 2-Day and 3-Day Shipping, orders should be placed by 1:00pm MST Monday - Friday.
What is the warranty for Goal Zero products?
The warranty for Goal Zero products is generally up to 5 years. However, there are exceptions. For instance, the warranty for all Lead Acid Batteries (Yeti 400, Yeti 150, and Yeti Tank) and Open Box products is 6 months. Additionally, Goal Zero offers a 30-day money back guarantee for products purchased directly from them. This guarantee does not apply to open box products. For any warranty issues and returns for Yeti Portable Power Stations containing lithium batteries, these will be handled through their Customer Solutions Center in Salt Lake City. For all other returns excluding Goal Zero Yeti Products, customers are advised to contact their Customer Service and Support Team.